Privacy Policy

Last updated: September 14, 2026

This Privacy Policy describes how Outlast Prep (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from outlastprep.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Information We Collect Directly from You

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as companies who support our Site and Services (such as Shopify), our payment processors, and advertising and analytics partners who use pixels, web beacons, and cookies when you visit our Site, open or click on emails we send you, or interact with our advertisements.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges or other transactions, manage your account, arrange for shipping, and facilitate returns and exchanges. Shopify may process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing communications by email, text message or postal mail, and to show you advertisements for products or services. If you are an EEA resident, the legal basis for these activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you believe your account has been compromised, please contact us immediately.
  • Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services, to run analytics and better understand user interaction with the Services, and to allow third parties and service providers to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Removing or blocking Cookies can negatively impact your user experience and may cause some of the Services to work incorrectly.

Our website recognizes the Global Privacy Control (GPC) signal. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device. To learn more, visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals.

How We Disclose Personal Information

We may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy, including:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

The categories of personal information we have disclosed for these purposes include identifiers such as basic contact details and order and account information, commercial information such as order and customer support information, internet or network activity such as Usage Data, and geolocation data such as locations determined by an IP address. Recipients include vendors and third parties who perform services on our behalf, business and marketing partners, and affiliates.

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

We have "sold" and "shared" (as those terms are defined in applicable law) identifiers such as name, email address and phone number, commercial information such as records of products purchased, and Usage Data with business and marketing partners for the purpose of engaging in advertising and marketing activities.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information that you make publicly available.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. We do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

  • Right to Access / Know: request access to personal information that we hold about you.
  • Right to Delete: request that we delete personal information we maintain about you.
  • Right to Correct: request that we correct inaccurate personal information.
  • Right of Portability: receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances.
  • Right to Opt out of Sale or Sharing or Targeted Advertising: direct us not to "sell" or "share" your personal information or to opt out of processing for "targeted advertising", as defined in applicable privacy laws.
  • Restriction of Processing: ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: where we rely on consent, withdraw this consent.
  • Appeal: appeal our decision if we decline to process your request, by replying directly to our denial.
  • Managing Communication Preferences: opt out of promotional emails at any time using the unsubscribe option in our emails. We may still send you non-promotional emails about your account or orders.

You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity before responding to your request. You may designate an authorized agent to make requests on your behalf; we will require proof of authorization.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response, depending on where you live you may have the right to appeal or lodge your complaint with your local data protection authority. For the EEA, a list of supervisory authorities is available here.

International Users

We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@outlastprep.com.

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.